Laura Froehlich
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Recent activity by Laura Froehlich-
Are all savings packages permanently available or only for a limited time?
The availability of the savings packages depends on the specific promotion as well as the stock availability of the included items. Therefore, it is possible that certain savings packages are only ...
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Can I return individual items from the value pack?
Yes, individual items from a value pack can generally be returned.However, please note that the total price of the value pack will change as a result. The price advantage of the value pack is void ...
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Can I exchange or change the items in a value pack?
No, unfortunately, the items in a value pack cannot be exchanged or changed.Value packs are fixed sets of offers with a pre-calculated discounted price. For this reason, it is not possible to repla...
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Why can't I redeem a coupon code for value packs in the online shop?
Coupon codes cannot be redeemed for value packs in our online shop. Value packs are already discounted offer sets, and the price advantage is already included. Therefore, additional discounts throu...
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Which tracking number belongs to the table tennis table and which to the accessories?
For value bundles, you will always receive two separate tracking numbers, as the delivery is made in two parts:The table tennis table is delivered by freight forwarding with two-person handling. Th...
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Can the Kreaty play sofa also be used by adults?
Yes, the Kreaty play sofa can generally also be used by adults.The sofa is designed not only for children to play, build, and relax, but can also be used by adults for sitting or playing together. ...
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What can I do if the cushions of the Kreaty Sofa do not take shape properly after unpacking?
If the cushions of the Kreaty Sofa do not immediately reach their final shape after unpacking, this is usually completely normal. The cushions are vacuum-packed for space and transport protection r...
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Where can I get spare parts for my KETTLER ergometer?
You can obtain spare parts for KETTLER ergometers and other fitness equipment through our service partner FITSHOP.For this, please contact them directly by email at:kettlersport@fitshop.de
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Where can I find an assembly video for my product?
Assembly videos for our products can be found on our website at the following link:https://www.kettlershop.com/montageanleitungen/There, we provide assembly videos and additional assembly informati...
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Where can I find the assembly instructions?
All available assembly instructions can be found on our website at the following link:https://www.kettlershop.com/montageanleitungen/There you can conveniently view the instructions online or downl...