If the delivery address for your KETTLER order changes, it is important to act quickly to ensure a smooth delivery. In this article, we explain how you can change the delivery address for your order, what requirements need to be considered, and how our customer service can assist you.
How to change the delivery address for your order
If you notice that the originally provided delivery address is no longer correct or your circumstances have changed, please follow these steps to have the address updated:
Contact our customer service team immediately via
Email: info@kettlershop.com
- Provide us with your order number, the current delivery address, and the new delivery address.
- Please note that a change is only possible if the order has not yet been shipped or processed.
- Have our customer service confirm the address change to ensure it has been implemented.
Important notes about changing the delivery address
Please keep the following points in mind to avoid disappointment and delays:
- Changes are only possible before the goods are shipped.
- For orders that have already been shipped, a change of address is no longer possible.
- Accurate and complete information makes it easier to process your request quickly.
Additional tips for a smooth ordering process
, please carefully check your delivery address and contact details when placing your order. This ensures that your high-quality KETTLER leisure products are delivered on time and to the correct location.
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