Laura Froehlich
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Activity overview
Latest activity by Laura Froehlich-
Laura Froehlich created an article,
How can I schedule a delivery date for the table tennis table?
Delivery of your BASIC table tennis table with Rhenus (2-man handling)Your BASIC table tennis table will be delivered in Germany, Austria, France, and Switzerland by the shipping company Rhenus as ...
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Laura Froehlich created an article,
Can I change the delivery address after the order has shipped?
Table Tennis Tables (Freight Shipping)Table tennis tables are shipped via freight carrier. Once the goods have left our warehouse, they are in the delivery process with the carrier.A subsequent cha...
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Laura Froehlich created an article,
Who is liable when a DHL drop-off authorization or preferred drop-off location is granted?
If you grant DHL a drop-off authorization or specify a preferred drop-off location, liability for the shipment transfers to the recipient once it is delivered to the agreed location.This means: As ...
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Laura Froehlich created an article,
I need help with my KETTLER garden furniture – who can I contact?
Do you need support for your KETTLER garden furniture, for example regarding spare parts, care instructions, or a complaint?Please note that garden furniture is not supported through the KETTLER Sh...
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Laura Froehlich created an article,
Are there spare parts available for the Kettler Kettcar Nitro Extrem?
The Kettcar you inquired about is an older model that has not been produced for quite some time. Unfortunately, spare parts are no longer available for this model. We are very sorry that we cannot ...
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Laura Froehlich created an article,
I need a spare part for a KETTLER balance bike, where can I order it?
Spare parts for older KETTLER balance bikesPlease note that we currently no longer carry balance bikes in our assortment. For this reason, unfortunately, spare parts for earlier balance bike models...
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Laura Froehlich created an article,
Is the Kettcar Barcelona Air still available?
KETTCAR Barcelona Air no longer available – what alternatives are there?The KETTCAR Barcelona Air model is unfortunately no longer available and is currently not being produced. Therefore, it is no...
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Laura Froehlich created an article,
How long is the delivery time?
Shipping & Delivery TimeThe current delivery times depend on the availability of the item and are regularly updated on the website.Business days are Monday to Friday; weekends and public holidays a...
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Laura Froehlich created an article,
I would like to speak with a representative – what is the phone number and availability?
Would you prefer to clarify your request personally?We are also happy to assist you by phone.Phone NumberYou can reach our customer service at:+49 (0) 30 837 98622AvailabilityOur phone service hour...
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Laura Froehlich created an article,
If I buy a replacement net for the table tennis table, are the metal pins for the holder included along with the net?
The net set includes all the parts required to attach the set.Please note that this net set is only suitable for current models from model year 2020 onwards. Unfortunately, it is not compatible wit...